CCM3190 - Liaison: External Links - DWP – CCRO’s risk assessment of IS/JSA/MIG cases

CCROs will not normally identify claims from IS/JSA/MIG passported claimants for examination because they believe the claimant may in fact be a member of a couple. This is because the DWP will have verified the claimant’s declared income before giving effect to the initial IS/JSA/MIG claim. The CCRO will direct to the DWP any intelligence it receives which may cast doubts on the IS/JSA/MIG entitlement, for example, because it suggests the claimant is living with a partner (see NTC Chapter 14 in the RIAM).

Any examinations into claims from IS/JSA/MIG passported claimants are therefore likely to concentrate on the child(ren) featuring in the claim. But if exceptionally, during the course of your examination, you obtain information you consider may indicate that the claimant did not accurately report their income to the DWP for their IS/JSA/MIG claim, you should pass on the intelligence to the DWP FILO, in accordance with CCM3130. You should not pursue the matter yourself, as you cannot independently change the income for NTC of an IS/JSA/MIG claimant. Any such change can only be made by the DWP. But you should inform the claimant you will be passing the information on to the DWP.

If the DWP investigates, and the investigation reveals that the claimant is not entitled to IS/JSA(IB)/MIG, DWP will notify NTC via the electronic interface. This will create a CoC notification, and the “passport” will be withdrawn from the claimant as part of processing (though the claimant may still be entitled to NTC).