CCM18220 - Child Benefit and Tax
Credits: Options If Information Requested Is Not Received
If you do not receive the information requested by the date
specified in your letter or if there is no response from the
claimant(s) to your request for a meeting, you will need to
consider taking formal action. The options are to:
Tax credits
- Issue a formal notice to obtain the
information using the standard letter template TCC6A at CCM21410
where the informal request was sent to the claimant, or TCC6B at
CCM21420 where the informal request was sent to an agent or
representative.
- Make a formal decision on the award (for
pre-award examinations and unprocessed Change of
Circumstances)
- Amend or terminate the award (for
post-award examinations and processed Change of Circumstances and
enquiries).
Child Benefit
You may suspend payment of Child Benefit
