| CCM17410 | Overview |
| CCM17420 | Multiple Risks |
| CCM17440 | Opening letter where
there is no penalty |
| CCM17450 | Claimant appears in more
than one entitlement unit |
| CCM17460 | Application for enquiry
to be completed |
| CCM17470 | Claimant agrees HMRC
information |
| CCM17480 | Claimant disputes HMRC
information and/or provides alternative information |
| CCM17490 | Claimant disputes HMRC
information and you decide not to amend the award |
| CCM17500 | Award adjusted using
claimant’s information |
| CCM17510 | Claimant disputes HMRC
information but you do not agree |
| CCM17520 | Other risks apart from
the discrepancy |
| CCM17530 | Claimant does not respond
to opening letter |
| CCM17540 | Claimant appeals |
| CCM17550 | Reviewing your decision
when a claimant appeals |
| CCM17560 | Error and Fraud Analysis
Programme enquiries |