CCM17280 - Discrepancy Examinations: Action: Considering income discrepancy cases with taxable Social Security Benefits


Income discrepancies involving taxable social security benefits are identified where the amount a claimant enters on the claim form TC600 at Box 5.2 or the renewal notice TC600RD at Box 2.1 is not the same as the amount of taxable benefit DWP systems showed they paid to the claimant for that year.

The amount entered by the claimant could legitimately differ from the amount shown on DWP systems because of Gift Aid payments, pension contributions or trading losses as described at CCM17270. Claimants are advised to ask for a copy of worksheet TC825 to help them work this out.

Where the claimant is able to provide information or evidence in support of any of the above circumstances you should decide to accept what they say and either:


  • not amend the claim or award, see CCM17350
  • use the information provided by the claimant to amend the claim or award, see CCM17355 for pre-award cases or CCM17360 for post-award cases .

Any other differences are likely to be the result of claimant error and you will decide to amend the claim or award based on HMRC’s information, see CCM17370.