When the customer notifies their appeal to the tribunal, the
Tribunals Service Central Processing Centre, see
ARTG8330, will tell the Clearing House,
ARTG8320, about the appeal.
The Clearing House will tell the tribunals caseworker, who will contact the decision maker and, if there has been a review, the review officer, and ask for the papers.
If it is clear from the papers that a specialist office or technical/policy specialist is taking the lead on the case, the tribunals caseworker/Solicitor’s Office will liaise with the specialist to decide who will be responsible for preparing and presenting the case at tribunal.
If it appears that a review of the decision appealed against is currently ongoing the tribunals caseworker should tell the Tribunals Service, who will apply for the appeal to be struck out, see ARTG8340.