When the customer notifies their appeal to the tribunal, the
Tribunals Service Central Processing Centre, see
ARTG8330, will tell the Clearing House,
see
ARTG8320, about the appeal.
The Clearing House will tell the tribunals caseworker, who
will contact the decision maker and, if there has been a review,
the review officer, and ask for the papers.
If it is clear from the papers that a specialist office or
technical/policy specialist is taking the lead on the case, the
tribunals caseworker/Solicitor’s Office will liaise with the
specialist to decide who will be responsible for preparing and
presenting the case at tribunal.
If it appears that a review of the decision appealed against
is currently ongoing the tribunals caseworker should tell the
Tribunals Service, who will apply for the appeal to be struck out,
see
ARTG8340.
