AH3930 - Appeals Handbook: Appeals against penalties: appeal against penalty determined by an authorised officer of the Revenue & Customs


Where the grounds for an appeal are not stated invite the taxpayer to provide the necessary details.

If the grounds for an appeal are stated but are clearly unacceptable, explain to the appellant why they are unacceptable and invite him to withdraw it. If the appeal is not withdrawn it will have to be heard by the Commissioners.

If the appellant has also made a postponement application informally standover the full amount of the penalty pending receipt of details of the grounds of appeal or the withdrawal of the appeal.

If the grounds for an appeal are stated and are not clearly unacceptable, issue an acknowledgement and deal with any postponement application (see AH0150 and subsequent paragraphs). Try to settle the appeal by agreement (see AH0300 and subsequent paragraphs). If this is not possible list the appeal for hearing by the General Commissioners, unless the appellant has elected to have the appeal heard by the Special Commissioners. You must ensure that any Commissioners Hearing takes place within a reasonable time of the appeal being made. If there are any related appeals, for example there are open appeals against both a refusal to issue a sub-contractor’s certificate and a penalty imposed for making a false statement to obtain a certificate, list the appeals to be taken together at one hearing.