This section of the Appeals Handbook is particularly applicable to contentious or more complex appeals which are often undertaken by RAUs (see AH0550 and subsequent paragraphs). However, much of what follows is relevant to the routine appeals which are undertaken by local offices and even where the RAU takes ownership of an appeal it is likely that much of the preparatory work will be done by the case officer.
A “contentious appeal” is not specifically defined
by statute. Contentious cases are those where there are points of
principle or disputed facts under discussion.
Where the return and/or other information and documents have
been submitted and no further factual information is required treat
the appeal as contentious if the liability etc cannot be settled by
agreement.
An appeal should also be regarded as contentious where the
Inspector has
Contentious appeals include those against enquiry conclusions, refusals to grant a sub- contractor’s certificate and penalty determinations.
Where information or documents have been requested but not
supplied, for example where an appeal is made against the issue of
a notice under TMA70/S19A or FA98/SCH18/PARA27, the appeal should
normally be treated as non-contentious appeal since there are at
that stage no points of principle or disputed facts under
discussion.
Such an appeal should not be referred to the Commissioners
until the taxpayer has been given a reasonable time in which to
submit the information required.
Other appeals regarded as non-contentious include those
against fixed late filing penalties and surcharges.