ADDM269 - ADD user guidance: verify known facts (information)


The Known Facts screen is used to confirm that the correct customer’s account has been selected.

It is accessed directly from the

  • ADD Home screen

Or

  • By clicking on the [Verify] button in the Person Trace screen

You will be presented with the following personal details


  • Date of birth
  • NINO
  • Post code of the most recently recorded address