ADDM215 - ADD user guidance: address details (action guide)

To view a customer’s Address Details, consider steps 1 to 4 below

1.	To view a customer’s Address Details, you must first be in the Account Summary screen If you are not in this screen
	Follow the guidance in Account Summary ( ADDM206) Then Go to step 2
2.	To view the
	Address Details, scroll down the Account Summary screen until you can view the Address Details Address History Click on the Address Historic Details hyperlink on the right hand side of the screen. You will be taken to the Address History screen Then Go to step 3
3.	On the Address History screen
	Click on the Details hyperlink and the relevant Address Details will be displayed at the bottom of the screen To go to the next page of the Address Details Summary, click on the relevant page number or click on the Next hyperlink Hover the mouse over the Maintenance Data text to view when and where the last update occurred You can also go to the following screens by selecting the appropriate hyperlink Account Summary Name History Contact Details Relationship History Interests History Award History, depending on your user role Go to step 4
4.	To go back to the
	Account Summary screen, click on the Account Summary hyperlink at the top of the page ADD Home screen, click on the [Close] button
	Note: If you accessed the Account Summary screen from the Person Trace screen, click on the [Close] button to go back the Person Trace screen and then click on the [Close] button on the Person Trace screen to go back to the ADD Home screen