RE3220+ - Relief Instructions: Payable Orders - Contents

RE3220Obtaining Payable Orders
RE3221Keeping payable order secure
RE3222Allocation Officer Duties: How to prepare and issue payable orders manually
RE3223Allocation Officer Duties: Explaining the computation to the claimant
RE3224Allocation Officer Duties: Completing the claim form or R23
RE3225Allocation Officer Duties: Statistical codes
RE3226Allocation Officer Duties: Forms R37B and R37C
RE3227Allocation Officer Duties: Form R37B returned undelivered
RE3228Group Manager duties: How to prepare and issue payable orders manually
RE3229Group Manager duties: Claimant lives in a hostel
RE3230Group Manager duties: Set-offs
RE3231Group Manager duties: Payment to claimant's Giro account
RE3232Group Manager duties: Final Action
RE3233Group Manager duties: Repaying a nominee to go above final action
RE3234Repayments Security Officer duties: When to issue payable orders
RE3235Repayments Security Officer duties: Selecting for issue
RE3236Repayments Security Officer duties: What to check
RE3237Repayments Security Officer duties: Large repayments
RE3238Repayments Security Officer duties: How to get payable orders typed
RE3239Repayments Security Officer duties: How to cancel a payable order
RE3240Typist duties: Typing payable orders
RE3241Inspector duties: Record of payable order serial numbers
RE3242Inspector duties: Pre and post security checks of repayments
RE3243Inspector duties: Checks to be made
RE3245Inspector duties: Repayment release list
RE3246Inspector duties: Post repayment security list
RE3247Inspector duties: Mistake on R23
RE3248Inspector duties: How to prepare and issue payable orders by hand
RE3249Inspector duties: What to do if a payable order is lost, stolen, destroyed or not received
RE3250Inspector duties: What to do if a payable order is returned
RE3251Inspector duties: What to do if payable order duplicates are missing
RE3252Inspector duties: What to do if a claimant dies
RE3253Inspector duties: Claimant unable to cash a payable order
RE3260Making a repayment by CHAPS: Background
RE3261Making a repayment by CHAPS: When to use CHAPS
RE3262Making a repayment by CHAPS: Information needed to use CHAPS
RE3263Making a repayment by CHAPS: Regular CHAPS repayments to a claimant
RE3264Making a repayment by CHAPS: Where to send the information
RE3265Making a repayment by CHAPS: Timetable of events
RE3266Making a repayment by CHAPS: Urgent payments
RE3267Making a repayment by CHAPS: Claimant asks when the credit appears in the account
RE3268Making a repayment by CHAPS: The verification process
RE3269Making a repayment by CHAPS: After the CHAPS issue
RE3270Making a repayment by CHAPS: Contact points