IHTM32086 - Progress reviews on Compliance Group (CG) cases: general

In Compliance Group the first progress review date for cases is 7 months from the date the file is created. FACET enter the first review date on the file cover ( IHTM03000). The date is entered on ALF ( IHTM03000) and unless the file becomes an enquiry ( IHTM29000) (when different progress review procedures ( IHTM32051) will apply) the case will, at the relevant time, be shown on the list of cases for review.

Subsequent reviews will normally be at 6 monthly intervals unless your manager, who carries out progress reviews on cases, asks for the next review to be carried out at a shorter interval. The manager is responsible for entering and initialling the second and subsequent dates on the file cover. This too will be noted on ALF by registry staff.

Progress reviews are meant to be thorough and constructive and should look to end any areas of work that seem likely to be unproductive. Where appropriate, managers should give guidance on what steps need to be taken to bring the case to an early close. You should follow any instructions you are given on the future handling of the case.

Once a file is three years old the procedures for dealing with older files ( IHTM32087) should be followed.