Consider whether the action you are undertaking constitutes an
enquiry (
IHTM29011). If so, include the action
on your enquiry plan (
IHTM29051).
If the action is not an “enquiry”, note up the
action taken at your file. Adjustments for “green ink
amendments” (
IHTM18021) are not classed as an
enquiry, but you must record the yield (
IHTM29070).
