IHTM07068 - FACET: closed cases


There are a number of taxpaying cases that can be closed after the file has been initially risk assessed.

The risk assessors will mark the file for closure on its return to FACET. The file should then be closed on Compass ( IHTM31101) marked closed on the file cover with a destruction date. Notification needs to be sent to Cashiers via the outlook folder ‘cashiers closed’. Cashier check to see if there are any outstanding balances. If there are balances over the de minimis limit Cashiers refer the case back to FACET. If the case has a nil or de minimis balance the SAGE ( IHTM31851) record will be closed.

The file can then be sent to Store.