IHTM38113 - Dealing with the taxpayer in Debt Management & Banking (DMB): standard letters


DMB caseworkers may find the following letters useful when writing to the taxpayer or their agent in some of the more common scenarios:

Letter 1: for issuing to the taxpayer or their agent when a time to pay ( IHTM38321) agreement has been put in place.

Letter 2: for issuing to the taxpayer if a time to pay agreement has been agreed directly with their agent.

Letter 3: for issuing to the agent in “won’t pay” cases.

Letter 4: for issuing to the taxpayer in “won’t pay” cases.

Letter 5: for issuing to the agent in “won’t talk” cases.

Letter 6: for issuing to the taxpayer in “won’t talk” cases.

Letter 7: for issuing to the agent in “no money” cases.

Letter 8: for issuing to the taxpayer in “no money” cases.