IHTM38011 - Debt Management & Banking (DMB): introduction

DMB was created to establish a well-trained and highly motivated team specifically focused on the collection and recovery of IHT not in dispute ( IHTM38022).

To avoid conflict with its operational objectives DMB is managed as a separate business within IHT.

A more focused approach to the collection and recovery of IHT allows the team to acquire new skills and develop a technical expertise in a crucial part of IHT' core business activity - taxpayer compliance to pay the right amount of IHT on time.

The creation of a dedicated debt management and recovery group allows IHT to set clearly defined objectives and measurable quality standards that allows the team to accurately determine the success of its business activity.