IHTM32123 - Delay in providing information: initial reminding action in Compliance Group

When you ask taxpayers for information you should normally allow 30 days for a response, but you may allow up to 60 days if there are special circumstances (IHTM32033). This should be shown on the file cover as a general BU date (IHTM32032). At this date you ( or the AA if you are using delegated reminding) (IHTM32024) will issue a reminder and BU the papers for another 30 days.