IHTM23103 - Time limits and reminding action: reminding for receipt of 6 month report

There is a time limit within the VOA ( IHTM23002) for issuing the 6 month report within 120 working days of receipt of VOA 1 or VOA 2 ( IHTM23041) if the valuation remains unsettled. Our internal review date for reminding for the 6 month report is 130 working days from the issue of the VOA 1 or VOA 2.

When you receive the report you should consider the valuations in the light of the instructions ( IHTM23088) elsewhere in this manual. Thereafter you should review progress as circumstances resulting from the six month conference dictate. However, you should not add a review date for a period longer than 6 weeks between these subsequent reviews. Additionally, if the valuation is still outstanding more than 12 months after referral to the VOA you should consult your team leader (if you are in Compliance Group) or refer the case to TSS (if you are in PC&S).

If the report is not received within the 130 day time limit, you will have a reference number and name of the valuer available by now. You should remind for the interim report as follows

• Send form VOA 4 ( IHTM23115) by e-mail and add a review date to the file of 15 working days.
• If you have received nothing by the 15 day review date, telephone the VOA and discuss the case and any problems regarding his submission of the report. You should always get a written 6 month report – a report over the telephone is not sufficient. 6 months is the time for a full case conference with the VOA.
• If the response is not satisfactory at any point consult your Team Leader (Compliance Group) or refer the case to TSS (PC&S).