IHTM23101 - Time limits and reminding action: reminding for receipt of acknowledgement slip


On issue of VOA 1 or VOA 2 ( IHTM23041), or an informal referral ( IHTM23060), you should enter a review date of 30 working days on the file to allow the VOA ( IHTM23002) to complete and return the acknowledgement slip ( IHTM23072), or reply. The VOA’s own time limits give the VOA 20 working days to do this, so the 30 working day review date should give sufficient time for the form to reach the VOA, be considered and then the slip returned to us.

If the slip is not returned within the time limit you should refer the case to Our Valuation Office Liaison Registry, to follow up the matter with the relevant VOA Unit administrative team

If the slip is returned and the VOA indicates that the value returned cannot be accepted you should mark your file with a review date 70 working days (3½ months) after the date the VOA 1 or VOA 2 was issued to await the 3 month report ( IHTM23087).

For informal referrals ( IHTM23060), the review date should be 50 working days.