IHTM23073 - Acknowledgements: information found on the acknowledgement slip

The purpose of the acknowledgement slip is to tell you

• who is dealing with the matter within the VOA
• whether the value offered is accepted (or has been agreed in the light of a sale), or
• whether, and what, further action has been, or is to be, taken

The form will provide details of the valuer's full name, local office and direct telephone number.

Depending on circumstances, you may need to cross-refer the name to the e-mail address list ( IHTM23113) at some later stage.

The VOA has two options as to how to reply on the slip. These are that

• No question need be raised ( IHTM23145) on the value as offered/sale price, or
• The value returned cannot be accepted on the evidence in front of the VOA. The matter will receive a full evaluation and a report issued as soon as possible.

The VOA will also indicate on the form whether

• there have been any sales (and, if so, whether an ‘intermediate value’ has been agreed with the parties, in the light of that development), and
• whether there has been any contact between the VOA and the taxpayer

So far as the latter is concerned, the VOA should have made first contact with the parties if the initial value offered is not, prima facie, acceptable ( IHTM23227). Please check that the appropriate ‘indicator box’ has been ticked. If it has not, please remind the valuer to make appropriate first contact.