IHTM23061 - Making a reference to the VOA: notifying the taxpayer that a referral has been made


In non-taxpaying cases there is no need to tell the taxpayer at any stage about our referral to the VOA ( IHTM23002) unless, of course, this leads to the relevant threshold being exceeded.

For taxpaying cases, as the supporting notes to the HMRC Account indicate that, generally speaking, property values will be referred to the VOA for consideration, existing (published) practice is not to write to a professional agent simply to confirm a referral. This will be particularly relevant to VOA-only cases dealt with by PC&S. But if you are writing to a Personal Applicant, or to a professional agent about another matter, then mention it at the same time.