IHTM08057 - File movements: future claims
You will identify a file with a future claim because the
caseworker will have amended the file status on the file cover to
‘O(F)’. When you receive one of these files you
should
- change the file status on ALF (
IHTM03291) to Open (future)
- note the DT date from the file cover onto
ALF
- to the front of the file add a label
stating ‘Future Claim Do Not Destroy’
- Change the file location to store
