IHTM08000 - Account Amendment Work: contents
| Summary |
| The work of TSB |
| Allocation of new cases |
| TSB Registry |
| File Movements |
| New Accounts |
| Caseworking |
| Case Closure |
| Technical Support |
| File Management |
| Compass Notes |
Summary
| IHTM08001 | Summary |
| IHTM08002 | What is TSB? |
The work of TSB
| IHTM08011 | Summary |
| IHTM08012 | Account Amendment Work |
| IHTM08013 | Other Work |
| IHTM08014 | Where does the work come from? |
| IHTM08015 | PC&S's role within IHT |
Allocation of new cases
| IHTM08021 | Summary |
| IHTM08022 | How the work is allocated |
| IHTM08023 | Pay band E1 work |
| IHTM08024 | Pay band D work |
| IHTM08025 | Teamworking |
TSB Registry
| IHTM08041 | Summary |
| IHTM08042 | Reminders to be issued by the registry |
| IHTM08043 | Payment and repayment registrations |
| IHTM08044 | Balance a File 19 |
| IHTM08045 | Issuing VOA instructions (VOA 1) |
File Movements
| IHTM08051 | Back to rack |
| IHTM08052 | BUs |
| IHTM08053 | BU notations |
| IHTM08054 | Allocating and reallocating cases |
| IHTM08055 | Cases to be referred |
| IHTM08056 | Closing files |
| IHTM08057 | Future claims |
| IHTM08058 | Instalment cases |
| IHTM08059 | Non-Death files |
| IHTM08060 | Post |
| IHTM08061 | Mailpoint |
| IHTM08062 | Coloured tabs |
New Accounts
| IHTM08081 | Summary |
| IHTM08082 | IHT400 chart - Nottingham |
| IHTM08083 | IHT400 chart - Edinburgh |
| IHTM08084 | IHT400 chart - Belfast |
| IHTM08085 | Initial case checks |
| IHTM08086 | Accounts transferred from Nottingham |
| IHTM08087 | Forms Route 1 and Route 2 |
| IHTM08088 | Reviewing the account and schedules |
| IHTM08089 | File Notes |
| IHTM08090 | VOA Referrals |
| IHTM08091 | SAV Referrals |
| IHTM08092 | Quoted shares |
| IHTM08093 | Charities |
| IHTM08094 | Spouse or civil partner exemption |
| IHTM08095 | Non-death aspects |
| IHTM08096 | Technical advice needed |
| IHTM08097 | Updating Compass |
| IHTM08098 | Contacting the taxpayer |
| IHTM08100 | Review dates |
| IHTM08101 | Recording work done |
Caseworking
| IHTM08111 | Summary |
| IHTM08112 | Reminding action |
| IHTM08113 | Dealing with post |
| IHTM08114 | Telephone calls |
| IHTM08115 | File management |
| IHTM08116 | Using Compass Notes |
| IHTM08117 | Case reviews |
| IHTM08118 | Recording work done |
| IHTM08119 | Penalties |
| IHTM08120 | Penalties - when to refer to Compliance Group |
| IHTM08121 | Penalties - when not to refer to Compliance Group |
Case Closure
| IHTM08131 | Summary |
| IHTM08132 | Closing a new account |
| IHTM08133 | Final case review |
| IHTM08134 | Balance the account |
| IHTM08135 | Clearance certificate (IHT30) |
| IHTM08136 | Completing the file notes |
| IHTM08137 | Future claims |
| IHTM08138 | Closing the Compass record |
| IHTM08139 | Notifying the taxpayer |
| IHTM08140 | Recording work done |
| IHTM08141 | Instalment Cases |
| IHTM08142 | Correspondence on closed cases |
| IHTM08143 | Chart - Nottingham |
| IHTM08144 | Chart - Edinburgh |
| IHTM08145 | Chart - Belfast |
Technical Support
| IHTM08171 | Summary |
| IHTM08172 | Team developers |
| IHTM08173 | PCST |
| IHTM08174 | Team Managers |
File Management
| IHTM08201 | Summary |
| IHTM08202 | Risk assessment sheets |
| IHTM08203 | BU dates |
| IHTM08204 | File examination |
| IHTM08205 | Lifetime transfers over the threshold |
| IHTM08206 | File 4 |
| IHTM08207 | File 7 |
| IHTM08208 | Form 405 (Death) |
| IHTM08209 | Forms 403, 403a and 405 (Lifetime) |
| IHTM08211 | Reminder following part payment |
| IHTM08212 | Clearance certificates |
| IHTM08213 | Guidance on closing cases quickly |
| IHTM08214 | Unadministered estates |
| IHTM08215 | What is yield? |
| IHTM08216 | Recording yield on non-death cases |
| IHTM08217 | yield |
Compass Notes
| IHTM08251 | Introduction |
| IHTM08252 | Important notes |
| IHTM08253 | Potential complaint case |
| IHTM08254 | Valuation Office referrals |
| IHTM08255 | Valuation Office reports |
| IHTM08256 | Amendments |
| IHTM08257 | Loss on sale of shares claim (IHT 35) |
| IHTM08258 | Repayments |
| IHTM08259 | Shares and Assets Valuation |
| IHTM08260 | Actuarial Group |
| IHTM08261 | Technical Support Section (TSS) |
| IHTM08262 | Compliance Group referrals |
| IHTM08263 | Debt Management & Banking (DMB) |
| IHTM08264 | Pensions |
| IHTM08265 | Heritage |
| IHTM08266 | Telephone calls |
| IHTM08267 | Quick Succession Relief (QSR) |
| IHTM08268 | Grossing up |
| IHTM08269 | Interaction |
| IHTM08270 | Part payment |
