HM Revenue & Customs Change Programme

In November 2006 the Chairman of HM Revenue & Customs (HMRC) announced a series of reviews on the future shape and direction of HMRC across the UK, designed to take forward the consolidation of our estate and the re-location of our staff nationwide in line with current business plans. The overall aim was to deliver a more efficient and effective service to our customers, businesses and individuals.

All reviews are now complete. We have engaged with a wide range of external as well as internal stakeholders, including MPs, local authorities and national representatives of business and voluntary groups. The effects of proposals on all stakeholders have been examined at key points throughout the decision-making process and formal assessments are published on every building proposed for vacation and can be found at Better Regulation: Impact Assessments for Regional Reviews.

Across the UK, HMRC is now moving into the implementation stage of the Regional Review process which will take forward the changes announced in our regional review decisions. A fuller explanation of the Review process is available here.

A-Z List of Towns

You can view the Regional Review Programme A-Z of Locations showing how each town in which HMRC currently has an office has been classified for the review process and the numbers of people in each location, both now and as forecasted for 2011. This table will be updated from time to time as business plans change.

Recent announcements