This Information Charter sets out the standards that you can expect from HM Revenue & Customs when we request or hold information about you during your dealings with us, so that we can provide better services for you. It also sets out how you can help us make sure the information we hold about you is accurate.
All information that HMRC holds is subject to our duty of confidentiality. We know how important it is to protect customers' privacy and to comply with the Data Protection Act (1998). As such, we will not give your information to anyone, including Government Departments and their agencies, Local Authorities, the Police or any other public or private sector bodies unless we have lawful authority to do so.
Our Purpose, Vision & Way states that 'We recognise that we have privileged access to information and we will protect it.' We will only ask you for information we need to do our jobs. We will:
You can get more details on:
by going to Information we hold about you or
by going to How to complain to HM Revenue & Customs.
For independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at:
Telephone 08456 30 60 60 or 01625 54 57 45
Fax: 01625 524510
Website ICO (Opens new window)