Large Business Service - Operating Model

We have published the LBS Operating Model, 'Working with Large Business'. This booklet describes how we in LBS will work with our customers to provide high quality customer service - joined up across United Kingdom direct and indirect taxes - and to help our customers understand and meet their tax obligations. In particular, 'Working with Large Business' identifies and describes five Key LBS Business Processes that, taken together, provide a clear picture of how LBS will operate from April 2006.