We have published the LBS Operating Model, 'Working with Large Business'. This booklet describes how we in LBS will work with our customers to provide high quality customer service - joined up across United Kingdom direct and indirect taxes - and to help our customers understand and meet their tax obligations. In particular, 'Working with Large Business' identifies and describes five Key LBS Business Processes that, taken together, provide a clear picture of how LBS will operate from April 2006.
