Large Business Service

The Large Business Service (LBS) is responsible for working with the UK’s largest businesses on a range of taxes, duties and regimes, and work collaboratively with colleagues across HM Revenue & Customs (HMRC) in tackling risk and providing customer service. We employ around 1,750 tax specialists, accountants, auditors and other specialists.

We are extending our knowledge of the relationship with large business, with an approach based on an understanding of tax issues, complemented by a well developed understanding of the commercial and sectoral context in which our businesses operate.

The 770+ major businesses we are responsible for pay approximately 50 per cent of the business taxes and duties (both direct and indirect) that HMRC collects.

Freda Chaloner is the Director of HMRC Large Business Service.

Customer Relationship Managers - roles and responsibilities

Large Business Service information

Oil and Gas Sector

Operating Model

Partnership Enhancement Programme

Feedback

Each LBS business has a dedicated Customer Relationship Manager. They should be the first point of contact for any enquiries.