Large Business Service

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We recommend:

• The Large Business Service (LBS)
  LBS co-ordinates work on direct taxes, National Insurance and indirect taxes and deals with the largest UK companies, employers and partnerships, who will often have complex tax and duty arrangements.

You may also want:

• LBS Operating Model
  We have published the LBS Operating Model, 'Working with Large Business'. This booklet describes how we in LBS will work with our customers to provide high quality customer service - joined up across United Kingdom direct and indirect taxes - and to help our customers understand and meet their tax obligations. In particular, 'Working with Large Business' identifies and describes five Key LBS Business Processes that, taken together, provide a clear picture of how LBS will operate from April 2006.

• Tax Compliance Risk Management Process Manual
  This guidance replaces that published in December 2007 and incorporates revisions following consultation with customers and staff.