Advice for HMRC's large business customers.
IntroductionAn overview of HM Revenue & Customs' approach to large businesses.
Large Business StrategySets out HM Revenue & Customs' approach towards engaging with its large business customers through the Large Business Strategy.
About the customer relationship management modelExplains HM Revenue & Customs' customer relationship management model; who gets a Customer Relationship Manager (CRM) or Customer Co-ordinator (CC); and the benefits of the model.
Who to contact?Contact information for general enquiries about these pages or for businesses overseen by HM Revenue & Customs' Large Business Service and Local Compliance (Large & Complex) directorates.
Other useful informationInformation on Senior Accounting Officers; Tax Compliance Risk Management; and the various forums and surveys run by HM Revenue & Customs and aimed at large businesses.