Tell us about a change of circumstances by email

If your circumstances have changed - for example you've changed address or your name - you can let us know by completing and emailing an online form to us. This method is fast, easy and secure.

If you're registered for Self Assessment Online, you're leaving the UK or you have previously been given specific instructions about contacting HMRC you'll need to use a different method.

If you're registered for Self Assessment Online or you're leaving the UK
Advantages of reporting changes by email
Changes you can tell us about
Information you'll need to report the change
Complete and email our online form
What happens after you've sent your form?
Frequently Asked Questions (FAQ)

If you're registered for Self Assessment Online, you're leaving the UK or you have specific instructions about contacting HMRC

If you've already registered to use our Self Assessment Online Service you should continue to update your details there.

Update your details using Self Assessment Online

If you want to tell us that you are changing your address because you are leaving the UK please read our guide 'Income Tax when leaving the UK' for more information.

Income Tax when leaving the UK

If you have previously been given specific instructions about contacting HMRC please continue to follow that guidance.

If none of the above apply to you, there are many advantages to sending us your new details by email. Find out more - including what information you'll need to have to hand - below.

Advantages of reporting changes by email

There are lots of advantages to telling us about changes in your circumstances by email:

  • it's a quick and easy way for you to tell us what we need to know
  • it's safe and secure - the form comes straight to us and we can be sure it's from you
  • it's convenient for you and can be done at any time of day or night
  • you get an immediate online acknowledgement as soon as we receive your completed form and we'll tell you when we'll deal with it

Changes you can tell us about

At the moment you can tell us by email if you have changed:

  • your name - perhaps because you've got married or formed a civil partnership
  • your address - or you'd like us to contact you at a different address

Information you'll need to report the change

Before you start to complete the online form it's very important that you have all of the information below to hand. Some of this information is used to confirm your identity, because of this the information you provide must be accurate and complete.

General information you'll need to provide

  • your email address
  • your full name, including any middle name(s)
  • your National Insurance number
  • your date of birth
  • your present full postal address - and previous address if you are telling us about a change of address
  • your contact telephone number
  • your current employer's PAYE reference number - you'll find this on your wage slip or on your P60 form unless you have recently changed your employer
  • if you currently receive a private or occupational pension, your pension payer's PAYE reference number - you'll find this on your pension payer's advice slip or on your P60 form
  • your Unique Taxpayer Reference (UTR) number - you'll only have one of these if you complete a Self Assessment tax return and it can be found on Self Assessment letters or statements we've sent you
  • your current employer's or pension (private or occupational) payer's name
  • the name of your previous employer if you have changed your main employment in the last two years
  • your employee works number for your current employment or if you currently receive a private or occupational pension, your pension number
  • if you're self-employed you'll also need to tell us the nature of your self-employment even if you are also in paid employment

This information is very important because it helps us to keep your personal details safe. If we can't be sure who you are we will not accept your new details by email.

If you want to tell us about a change of name

You'll also need to provide:

  • your new name and date on which you changed it
  • your spouse's or civil partner's full name, date of birth, National Insurance number and Unique Taxpayer Reference number if they have one (if relevant)
  • the date you separated (if relevant)

Please note: if you need to report a legal gender change this can only be done in writing accompanied by the appropriate Gender Recognition Certificate (unless you have elected for the Gender Recognition Panel to directly notify HMRC).

If you want to tell us about a change of address

You'll also need to provide:

  • your new address including post code and the date from which your address changed
  • your new contact telephone number(s)

If you want us to contact you at a different address - your 'nominated correspondence address' - you'll need to tell us the full address and the date from which you want us to use it.

Complete and email our online form

It should only take you around ten minutes to complete the form - but please make sure you have all the details you require to hand before you start as it will save you time when filling in the form. See the sections 'Information you'll need to report the change', 'If you want to tell us about a change of name' and 'If you want to tell us about a change of address' above.

When you've got the information you need to hand, use the link below to start filling in the form.

Report a change of name or address

What happens after you've sent your form?

We'll send you an email straight away to tell you that we've received your change in personal details. After that, if we need any more information from you we'll ask you for it in a secure email and you'll usually be able to send the details back to us by email. When we've got all the information we need we'll let you know that we've changed your personal details and, if appropriate, when you can expect to get a new tax code.

If, for any reason, we can't identify you against our records we will let you know and ask you to either phone or write to HMRC about your change.
If you've told us that you've changed your name we may need to ask you to send us certain legal documents before we can go ahead and make the change. If we do need you to do this we will tell you by email.

Frequently Asked Questions

Q Which records will this notification of my change affect?

A Apart from updating your PAYE tax record other HMRC records will be amended. The following computerised services are owned and managed by HMRC. If you already deal with any of these services we will electronically update your records with the change of name or address that you have reported:

  • National Insurance records
  • Pay As You Earn (PAYE) for individual taxpayers
  • Self Assessment for individuals
  • Construction Industry Scheme for individuals
  • Child Trust Fund
  • Child Benefit
  • Student Loan
  • Tax credits

In addition the change you have reported will also be notified to:

  • the Government Gateway
  • the Pensions Service

Q What if I am also an employer?

A These services will update your personal details as you have notified them to HMRC on this form. The form is intended for individual's personal details only, and therefore it will not result in changes to your records as an employer. You may therefore still have to notify HMRC separately with regards to your Corporation Tax, VAT, Employer's PAYE payments and National Insurance contributions on behalf of any employees.

Q Will I receive a replacement National Insurance Number Card?

A No. There is no need for you to have a new National Insurance Number Card. For all official purposes it is sufficient for you to quote your National Insurance Number.