DMBM524030 - Debt and return pursuit: CIS: the CIS computer system

The majority of this manual will be archived on 1 July 2024. If there is content within this manual you use regularly, email hmrcmanualsteam@hmrc.gov.uk to let us know.

CIS computer system

The CIS computer system is browser-based which allows contractors and subcontractors access to the new system and will bring with it an increased use of the e-channel.

The system can be used to:

  • authenticate CIS customers to ensure they are who they say they are
  • verify subcontractors to find out the appropriate rates of tax deduction (it's mandatory to do this online from 6 April 2017)
  • correct any errors on the monthly return
  • view customer records
  • log and capture returns
  • amend CIS customer details.

Information available on CIS

The CIS computer system holds details of:

  • contractor designatory details
  • contractor return details
  • sub contractor designatory details
  • verification details
  • agent details and Contact History.

DMB CIS user roles

DMB staff will have one of the following CIS roles:

CIS R Pursuit Officer

CIS R Pursuit Officer allows you to:

  • view and authenticate CIS customers
  • manually log and capture nil returns
  • update registration details
  • record contact history.

CIS R Pursuit Manager

CIS R Pursuit Manager allows you to:

  • do all of the above
  • view and inhibit CIS penalties
  • set return period exemptions.