CBTM01030 - Overview and purpose: How to claim or get more information
Child Benefit claim forms and information
People may get a free bounty pack when their baby is born, which will contain a Child Benefit claim pack. Alternatively, a claim can be completed on line and printed off, or downloaded and completed by hand. Once completed the claim should be sent to an appropriate office, see CBTM02010. Alternatively you can get one from the Child Benefit Office.
Contacting the Child Benefit Office
By phone
The Helpline is open between 08:00 and 20:00 every day, except Christmas Day, Boxing Day and New Year’s Day.
If you live in the United Kingdom
Helpline 0845 302 1444
Minicom/Textphone 0845 302 1474
If your preferred language is Welsh 0300 200 1900
If you live outside the UK
Helpline 00 44 161 210 3086
Minicom/Textphone 00 44 191 225 1833
Via the internet
Log on to:
By post
Write to: Child Benefit Office
PO Box 1
Newcastle upon Tyne
NE88 1AA
Guardian’s Allowance claim forms and information
Claim forms can be obtained by contacting the Guardian’s Allowance Unit. Alternatively, a claim can be downloaded and completed by hand. Once completed the claim should be sent to an appropriate office, see CBTM02010.
Contacting the Guardian’s Allowance Unit
By phone
The Helpline is open between 08:30 and 17:00 Monday to Friday, except Bank Holidays.
Helpline 0845 302 1464
Minicom/Textphone 0845 302 1474
Via the internet
Log on to: http://www.hmrc.gov.uk/childbenefit/guard-allowance.htm
By post
Write to: Guardian’s Allowance Unit
Child Benefit Office
PO Box 1
Newcastle upon Tyne
NE88 1AA