Guidance

Child Benefit: service availability and issues

Check the availability and any issues affecting Child Benefit.

From:
HM Revenue & Customs
Published
1 January 2014
Last updated
24 April 2024 — See all updates

Documents

Child Benefit — service availability and issues

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Latest updates on the availability and any issues affecting the Child Benefit online service.

Published 1 January 2014
Last updated 24 April 2024 + show all updates

  1. Planned downtime from 6:30pm to 10pm on Tuesday 30 April 2024 has been added.

  2. Planned downtime from 10pm on Thursday 11 April 2024 to 2pm Friday 12 April 2024 has been changed and is now from 10pm on Thursday 11 April 2024 to 2am Friday 12 April 2024.

  3. Planned downtime from 10pm on Thursday 11 April 2024 to 2pm on Friday 12 April 2024 has been added.

  4. Planned downtime from 7pm to 10pm on Friday 5 April 2024 has been added.

  5. Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been changed and is now from 7am to 11pm on Sunday 10 March 2024.

  6. Planned downtime from 6am to 10pm on Sunday 10 March 2024 has been added.

  7. Planned downtime from 7am to 10:30pm on Sunday 18 February 2024 has been changed and is now from 6am to 11:45pm on Sunday 18 February 2024. Planned downtime from 10pm on Friday 23 February 2024 to 7am on Sunday 25 February 2024 has been added.

  8. Planned downtime from 10pm on Friday 9 February 2024 to 7am on Monday 12 February 2024 has been added.

  9. Planned downtime from 7am to 10:30pm on Sunday 18 February 2024 has been added.

  10. Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been changed and is now from 9am to 6:30pm on Saturday 9 December 2023.

  11. Planned downtime from 9am to 5pm on Saturday 9 December 2023 has been added.

  12. Planned downtime from 8am to 7pm on Sunday 8 October 2023 has been added.

  13. Planned downtime from midday Friday 23 June 2023 to 7am Monday 26 June 2023 has been added.

  14. Planned downtime from 2pm to 4pm Saturday 21 August 2021 has been added.

  15. Planned downtime from 6am on Saturday 26 June 2021 to 9pm Sunday 27 June 2021 has been added.

  16. Planned downtime from 6:30pm to 8:30pm on Tuesday 29 June 2021 has been added.

  17. Planned downtime from 8am to 4pm on Saturday 1 August 2020 has been added.

  18. Planned downtime from 8am to 4pm on Saturday 18 July 2020 has been added.

  19. Planned downtime from 8am to 4pm on Saturday 4 July 2020 has been added.

  20. Planned downtime from 8am to 4pm on Saturday 20 June 2020 has been added.

  21. Planned downtime from 10pm Friday 22 May 2020 to 8pm Sunday 24 May 2020 has been changed to 8am on Saturday 23 May 2020 to 4pm Monday 25 May 2020.

  22. Planned downtime from 10pm on Friday 15 May 2020 to 5pm Saturday 16 May 2020 and from 10pm on Friday 22 May 2020 to 8pm Sunday 24 May 2020 have been added.

  23. Service issue for Thursday 8 November 2018 from 6pm to 11pm has been added.

  24. Service issues section has been updated.

  25. Planned downtime has been added to this page.

  26. First published.

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