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# Working with Agents

# How do Clients Work with Agents?

Provided an agent has enrolled (called a direct enrolment) in an agent service, principals can allocate their enrolments in the associated principal service to that agent organisation.

Many agents can directly enrol in the same agent service. A principal using the associated principal service then chooses the particular agent they wish to use to work on their behalf (i.e. allocate their enrolment in the service to).

This section examines the SOAP methods exposed to allow agents to work on behalf of clients. This includes Allocating Principal Enrolments (client allocations), Managing Client Allocations and Removing Client Allocations.

For further details of working with agents in organisations see Organisations, Users and Assistants.

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