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# Enrolling Principals vs. Agents

# How to Enrol Principals and Agents

A service offered through the Gateway that allows principals (Individuals and Organisations) to enrol and then interact with the service, for example through business transactions (forms), is known as a Principal Service. The SOAP Public Interface GsoGetServiceInfo method returns detailed information about a service.

Additionally, the service owner may offer an associated Agent Service that allows agents to enrol in the service. Once an agent has enrolled in the Agent Service they can then act on enrolments allocated to them (by principals) for the associated Principal Service. An agent, like a principal, will need to provide answers to known facts to identify themselves to the service. See Known Facts and Identifiers for more information.

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