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# Assigning a Client Allocation

# How to Assign a Client Allocation

When a client enrolment is allocated it is owned by the agent organisation. To actually use the client allocation, agent users and assistants have to be assigned that right. This process is called assigning a client allocation. The only exception to this rule is when there is only one user within an agent organisation (assigned to work with the service). If there is only one user, when the agent organisation is allocated the client enrolment, they are automatically assigned the client enrolment.

The SOAP Portal Interface "assign client allocation" method allows an agent user to assign a client allocation to themselves, another user (a peer), or one of their assistants. Note that a parent user can assign a client allocation to their assistants without being assigned themselves.

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