Glossary Item Box

Government Gateway 2.2.0 (MR-01) ISV Developer Help (Doc Version 06/03/08) | Send comments on this topic.

# Enrolling in a Service

# How to Enrol in a Service

To enrol in a service the user has to supply Known Facts to identify themselves to the service. If these are correct an enrolment in the service is created. In return the user is supplied with Identifiers that they, or the portal they are using, can use to identify them when dealing with this service enrolment in the future; for example submitting a business form.

Users (principals or agents) enrol in a service using the SOAP Portal Interface "enrol" method.

Enrolments can either be created in an active or inactive state, depending on how the service logic that processes the answers to the known facts is configured. For example, a service could be configured to auto-activate an enrolment if:

- The user simply supplies the correct answers to the known facts
- The user supplies the correct answer to one, or more, optional/additional known facts.

If the enrolment is created in an active state (auto-activated) no further action is required by the user before they can start using the service. If an enrolment is created in an inactive state see Activating an Enrolment.

Note: Service owners (Admin users) can also enrol users in a service through a variety of SOAP Admin Interface methods.

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