Glossary Item Box

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# Ownership of Assistants

# Who Owns an Assistant?

An assistant can only be created by a User within the Organisation. When the user creates an assistant the user automatically becomes their 'parent' or owner. This relationship means that this user is the only user that can manage the assistant. This involves assigning or de-assigning enrolments or client allocations, and the deletion of that user.

The Assistants parent can be changed, by a process of initially orphaning the assistant. This is discussed in the section Orphaning an Assistant. Once the Assistant has been orphaned, they can then be adopted by another user. This is discussed in the section Adopting an Assistant. There are also methods available for Users to locate orphaned assistants. This is discussed in Finding Orphaned Assistants.

It is not possible for an organisation to exist with only assistants. This is controlled by business rules within the Deleting a User process.

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