Glossary Item Box

Government Gateway 2.2.0 (MR-01) ISV Developer Help (Doc Version 06/03/08) | Send comments on this topic.

# Creating an Assistant

# How to Create an Assistant

Assistants can only be created by users (not other assistants) within the organisation. There is no limit to the number of assistants that a user can create. The user that creates the assistant is called their parent or owner. As the parent of an assistant the user can delete them, orphan them or assign them the right to act upon either client allocations or enrolments. If the user is not their parent they cannot perform these functions.

An assistant is created with a User ID/Password type credential through a SOAP Portal Interface method. Note, like a user, an assistant’s User ID/password can be upgraded to a certificate, or they can get a certificate as a second authentication type. This would be necessary if an organisation had some enrolments (or client allocations) with a higher authentication level (based on HMG Authentication Levels) that can only be accessed with a certificate.

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