Glossary Item Box

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# Enrolment Process

# What is the Enrolment Process?

The following lists the typical steps involved in non auto-activated enrolment.

1. Having registered with the Gateway the user selects the service that they wish to enrol for, and enters known facts for the service.
2. The Gateway matches the known facts entered by the user against the Known Facts held within the Gateway for that service.
3. If the match is successful, then an Address Request message is sent to the service owner’s Department Interface Server (DIS).
4. The DIS box requests the corresponding name and postal address from the relevant back-end system for that service.
5. The back-end system returns the name and postal address.
6. An address response message containing the name and postal address is sent back by the DIS box.
7. A request is sent to the Secure Printing facility to produce an Activation PIN letter for the newly enrolled service. The Gateway does not store the name and address details.
8. A letter is produced at the Secure Printing facility that contains the Activation PIN.
9. The Activation PIN is posted to the name and address.
10. The end user receives the Activation PIN that they can use to activate the service.

The remainder of this section discusses the SOAP APIs to perform this sequence. This includes Enrolling Principals vs. Agents, Listing Services to enrol in, Getting Known Facts Questions to enrol in a service, Enrolling in a Service, and Activating an Enrolment. Also covered are Listing Enrolments and De-Enrolling from a Service.

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