33. We are extremely grateful to everyone who took the time to let us have views on the day to day operation of Self Assessment. While the scope of the responses was wide ranging, there was also a considerable degree of consensus on the main aspects that need to be improved. A comment by one respondent which perhaps sums up the overall consensus of opinion was as follows:
"The new system is an improvement on the old system. With a little more attention to the organisation within tax offices and a little more clarity of the notices which are issued to taxpayers, the new system could be a very considerable improvement on the old."
That, in turn, has helped us prioritise our own response, which is reflected in this report.
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