If your enquiry can't be dealt with quickly we may offer you an appointment
with an adviser at a future time to suit you.
If you would like an appointment call one of our helplines listed
in Contacts A - Z. An Adviser can arrange to set up an appointment.
You will normally get a call back from our appointments service and offered
an appointment within five working days.
HM Revenue & Customs are currently running a pilot in the North East of England to introduce
a new service for customers who need extra help. Enquiry Centres included
in the pilot will close from 3 June 2013. Follow the link below for more
information before planning your visit to an Enquiry Centre in this region.