HMRC are currently running a pilot in the North East of England to introduce a new service for customers who need extra help. Enquiry Centres included in the pilot will close from 3 June 2013. Follow the link below for more information before planning your visit to an Enquiry Centre in this region.
Our Enquiry Centres have a variety of opening hours. see Opening hours (XLS 52K).
If your enquiry can't be dealt with quickly we may offer you an appointment with an adviser at a future time to suit you.
If you would like an appointment call one of our helplines listed in Contacts A - Z. An Adviser can arrange to set up an appointment. You will normally get a call back from our appointments service and offered an appointment within five working days.
A new way to support people who need extra help to get their taxes, tax credits and child benefit entitlements right will be rolled out across the UK by HMRC at the end of May and will see Enquiry Centres close by 30 June 2014.
To find Centres nearest to you, enter your location below.
Most of our Enquiry Centres can offer: