Online Filing

1.20 How to appeal: religious objection

You do not have to file online if you are an employer or a partner in a partnership and are a practising member of a religious society or order whose beliefs are incompatible with using electronic communication.

This also applies to companies where all the directors and the company secretary are practising members of a religious society or order whose beliefs are incompatible with the use of electronic communication.

If you are a practising member of a religious society or order whose beliefs are incompatible with using electronic communications, you may wish to ask someone else, for example, a payroll bureau, to file online on your behalf.

If you want to appeal against online filing because this applies to you, you must write to your HM Revenue & Customs office.

1.21 Online filing: HM Revenue & Customs Quality Standard

You must make sure the computer software you use meets your business needs and can send your Returns online and help you make sure your Returns meet our Quality Standard validations.

The Quality Standard for 2005-06 (PDF 233K) was published in July 2004.

The Quality Standard for 2006-07 (PDF 109K) was published in July 2005.

Software that meets our Quality Standard confirms that you have the right entries and that they are in the right boxes and all add up. The Quality Standard should be built into your payroll software. Your software supplier will be able to tell you if your software meets our Quality Standard.

Our Quality Standard tells you how you should show your employees' names and addresses on the P14. Having a full stop or hyphen at the beginning of a surname, for example: “.Brown” or “’Brown”, would fail the Quality Standard as the first character must be an alpha. (See 'Common online filing errors'.)

If your online Employer’s Annual Return does not meet our validation checks we will reject it and you will get an on screen message telling you why.

Every year we publish on the Internet the information (PDF 521K) that software developers should build into their online filing payroll software.

Some agents only complete the P14s and ask the employer to complete the P35. Both must meet the Quality Standard.

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1.22 Common online filing errors

Your Return must pass our quality checks when you send it or it will be rejected. So try to make sure that you avoid last year’s online Return common errors.

Here are last year's most common errors:

 

Complete Returns
Error Solution

Tax codes – incorrect characters and format

Use the code number as provided by HMRC:

  • do not use all five spaces of the code number field (unless the code takes them up)
  • do not use leading zeros (K123 not K0123)
  • do not use suffix ‘H’. Use ‘T’ instead and refer all existing H codes to your HMRC Office for correction
  • for codes 0T and D0, the number ‘0’ must be used, not the letter ‘o’
  • ‘left justify’ each code number within the field.

PAYE reference – incorrect format

  • A valid PAYE reference is made up of the three-digit HMRC office number and the employer’s reference, for example 913/WZ51258. Do not show only the PAYE reference (WZ51258), or use the HMRC office number twice (913/913WZ51258).
  • If you are an agent, check with your client for any changes to the three-digit HMRC office during the year.

Invalid NINO prefixes (for example NI, PZ, TN)

Use an acceptable NINO prefix (a list is published in the Quality Standard each year). Or, if the NINO is not known, leave the NINO field blank and make an entry in the date of birth and gender fields instead.

Names and Addresses – leading spaces and punctuation

First character in ‘Name’ and ‘Address’ fields must be a letter or a number, not a comma, apostrophe, full stop or space.

Postcode field must be in the right format (WC2B 4RD, for example).

Pay and National Insurance earnings – negative figures

The lowest acceptable entry for the pay field and National Insurance earnings fields 1a – 1c is ‘0.00’. You can only use negative figures when sending an amendment.

More than one Return for the same scheme

If you have filed online, do not send your Return on paper "just in case", even if we have sent you a paper P35. If we accept your paper Return before the one you file online, we will regard you as having filed on paper, not online. This means that, if you are a small employer, you will miss out on your tax-free payment. If you are not a small employer and you should have filed online, you will face a penalty for not doing so.

Compressed Return

Make sure that your software uses the correct compression routines.

 

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Returns sent in parts
Error Solution

Part submissions – Incorrect number of parts

  • Number of parts shown on the P35 must relate only to the number of parts sent containing P14 data. Do not include the P35 or any P38A in your count of the number of parts.

  • The number of parts must be the number of (bundles) or submissions sent (online, on paper or by magnetic media). It must not reflect the number of P14s.

Part submission – P35 with each part

Do not send a P35 with every part submission of P14s. Each part containing paper P14s must be accompanied by a “P14 (cover sheet)”.

We recommend that you only send the P35 after you have sent all your P14 parts.

Part submissions – using the same Unique Identity on more than one part

You must use a different Unique Identity number for each part of P14s sent. It is important to remember that individual parts with the same Unique Reference Number overwrite each other. This could lead to incorrect figures being used on the P35, the Return not meeting the Quality Standard and being rejected, and you having to resend the data.

This example explains the problem:

An employer sends six part submissions:

  • Part 1, sent on 6 April 2005, had the Unique Reference Number ‘LONDON 01’. It contained 1,500 P14s from the Park Royal factory.

  • Part 2, sent on 8 April 2005, had the Unique Reference Number ‘LONDON 01’. It contained 1,500 P14s and was intended to replace Part 1 because of inaccuracies in pay and tax values in the original submission.

  • Part 3, sent on 10 April 2005, had the Unique Reference Number ‘LONDON 02’. It contained 100 P14s from the Central London Head Office.

  • Part 4, sent on 12 April 2005, had the Unique Reference Number ‘LONDON 03’. It contained 500 P14s from the North London Distribution Office.

  • Part 5, sent on 10 May 2005, had the Unique Reference Number ‘LONDON 01’. It contained 10 P14s from the agent doing the directors’ pay separately.

  • Part 6 was sent on 11 May 2005. It contained the P35 showing 4 parts and 2,110 P14s for the whole scheme.

The submission failed the Quality Standard and was rejected. Here is why:

  • Part 2 overwrites Part 1, as intended, giving 1,500 accurate P14s to be consolidated.

  • But Part 5, sent later, had the same Unique Reference Number as Part 2. That means that the 1,500 P14s in Part 2 were overwritten by the 10 P14s in Part 5.

  • This leaves only 3 parts and does not match the 4 parts shown in Part 6.

  • The total P14s is 1,500 short of the 2,110 shown in Part 6.

Remember that each individual part submission must have its own Unique Reference Number.

Be complete!

Please ensure 2005-06 Returns are complete. A number of 2004-05 Returns were received with information missing, such as checklist items, P35 summary items, ECON and SCON references (where applicable).

For the very latest information about filing your 2005-06 Return online, go to Online filing 2006.