Employer CD-ROM Questionnaire 2009

Help us improve

We welcome comments on the 2009 CD-ROM. Please let us know what you think and what you would like to see on future editions. Unfortunately we are not able to respond to every query but we will read all comments with interest and will make appropriate improvements where we can.

Please take a few minutes to let us have your comments/suggestions about the Employer CD-ROM.

Please select options as appropriate

Q1. Please say how long you have worked in a payroll capacity.

Your answer should be overall, not just length of time at current company.

Less than one year
one - three years
More than three years

Q2. What system do you use? XP
Vista
MAC OS 9
MAC OS 9 and above
Not sure
Other
please specify

Q3. When using the CD-ROM did you: Install it on the computer
Run it from the disk
Put it on the office network

Q4. Did you find the �Data transfer facility� easy to use? Did not use this facility
Yes
No
please specify

Q5. What have you used on the CD-ROM? The calculators
Reference material
Fill in forms on screen (with save option)
Fill in forms on screen (without save option)
Forms and Helpbooks
Online Services
Diary
Learning Zone
Payroll Basics
Video Help
What's Changed
Other
please specify

Q6. What did you find most useful? The calculators
Reference material
Fill in forms on screen (with save option)
Fill in forms on screen (without save option)
Forms and Helpbooks
Online Services
Diary
Learning Zone
Payroll Basics
Video Help
What's Changed
Other
please specify

Q7. How easy was it to find your way around the CD-ROM contents? Very easy
Fairly easy
Neither easy nor difficult
Fairly difficult
Very difficult
What problems did you have?

Q8. Does the CD-ROM keep you informed of the changes you need to know? Yes
No

Q9. After using the CD-ROM do you feel: Much more confident that you understand your obligations to HM Revenue and Customs?
Slightly more confident that you understand your obligations to HM Revenue and Customs?
Confident with your obligations to HM Revenue and Customs?
Not at all confident that you understand your obligations to HM Revenue and Customs?

Q10. Overall how satisfied are you with the Employer CD-ROM? Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied

Q11. Do you have any other comments you would like to make?

Do you need help using your CD-ROM?

Have you encountered a technical problem or need advice about how to use the 2009 Employer CD-ROM? If so, please contact the Online Services Helpdesk.