Saving/backing up data
If you have installed the CD-ROM and are using the Employer/Employee Database you can save the information stored in the database (employer and employee details, saved forms, P11 calculations etc).
If you are operating your own payroll using the database and tools provided on your CD-ROM then we recommend you save all the data in your Employer Database after each pay period.
Whatever method you choose for backing up your data, such as a network drive, CD-ROM, USB memory stick, you should keep it separate from the computer storing your Employer Database and payroll data. That way you still have a 'safe' copy you can use on another computer if anything goes wrong.
To back up your data, select the 'Back-up/Restore the Employer Database' button in the bottom left hand corner of the screen below the Employer and Employee tabs. You are then given the option to 'Back-up' or 'Restore' the Employer Database and you choose the appropriate button.
When you back-up or restore your Employer Database you need to use the browse function to locate the destination/folder where the back-up file is stored.
P11 Calculator only backups
The automated back-up and restore feature in your Employer Database will save all your data. If you only want to back-up and restore your P11 Calculator details you will need to do this manually. We recommend that you use the auto back up facility and back up all data. The P11 Calculator details are stored in a folder called 'db' that needs to be backed-up by 'copying' it from its current location and 'pasting' it to your chosen location.
Further details can be found on the CD-ROM, please go to the ‘Frequently Asked Questions’ or the ‘Backing up your data’ sections on the Employer CD-ROM. Both are in the Learning Zone part of the CD-ROM.
Technical support
If you have problems using the CD-ROM or if you have technical queries, telephone our Online Services Helpdesk or you can email Online Services.
