Support for businesses

In November 2008 we introduced a new dedicated Business Payment Support Service (BPSS) for businesses who are experiencing temporary difficulties in meeting their tax liabilities.

The BPSS is proving to be very effective in helping businesses with temporary financial problems and has received positive feedback from both businesses and their agents. As at the end of April we have agreed time to pay in over 116,000 cases for a total of £2 billion.

If you are worried about being able to meet tax, National Insurance, VAT or other payments owed to HMRC, or you anticipate that future payments may cause difficulties, you can call the BPSS helpline on 0845 302 1435.

Lines are open Monday to Friday 8.00 am to 8.00 pm and Saturday and Sunday 8.00 am to 4.00 pm. Please note however that the BPSS helpline is for new enquiries only, where you have not been contacted by HMRC about an existing debt. If you need help with a tax debt on which you have already been contacted by HMRC, you should talk to the office that made contact with you.

Where to find help for your business when you need it

The Government is committed to taking action to help businesses through the global recession and to ensure they emerge strong on the other side. Real Help for Businesses Now (opens new window) is a one-stop-shop providing access to the full range of information on support and advice available, including

• help with business finances including the significant support package launched in January to address the cash flow, credit and investment needs of small and medium-sized businesses
• help with managing your business including a business health check and a review of your business with a professional business adviser
• help with investing for the future including Train to Gain, which provides free independent skills advice to businesses, including funding to retrain employees, access to short business courses and management training