Get help with employer queries or ask us a question?

You can find answers to your most common questions on our website. But if not you can use our Structured Email Forms (SEF) to send your question and we will usually reply by email within two working days. Employers who have used this service have said they found it useful and that contacting us by email is a convenient alternative to phoning.

Have a look at the SEFs for these topics and save them to your favourites.

• Employees starting or leaving
  Read guidance about issues for employers around employees starting and leaving and the use of forms P45 and P46. The SEF facility via the email link will enable you to ask questions not already covered by the guidance.
• Starting and finishing the tax year
  You can access a range of guidance and where this does not meet your needs send a SEF with your query using the email link.
• Statutory Payments: Enquiries
  The guidance about Statutory Sick Pay, Statutory Maternity Pay, Statutory Paternity Pay and Statutory Adoption Pay will give you the information you need. If not you can send your query using the SEF facility via the email link.
• Statutory Payments: Funding
  Sometimes you do not have sufficient deductions of PAYE and NICs from your employees to make Statutory Payments. By using the relevant SEF facility we can receive and process requests quicker.