PAYE Online – changes for the better

Many employers have told us that they would like to be able to do more business with us online. For example, in the 6 months to the end of May 2007, over 30,000 users of our Self Assessment (SA) Online service have amended contact details online as opposed to notifying them by telephone or post - less demanding on their time and resources!

We are therefore pleased to announce that we will be extending the service we provide for SA Online customers to users of our PAYE Online service, so that you
too can view and make amendments online and conduct your business with us in a more cost effective manner.

The improvements to our PAYE Online service will be made shortly, after which both you and your agent will be able to view and change details we hold about your business, online.

By introducing this facility you will be able to check and change the information we hold at any time. To update your records online however you will need to be registered and enrolled to use our PAYE Online service. Once you have logged into the service, using your User ID and Password, select the link ‘About your organisation’ from your PAYE Online service page.

The changes you provide here will be reflected on your records usually within 48 hours after they are entered, but this may take longer over a weekend or Bank Holiday.

Details you will be able to update are:

• Add/Change/Delete Name (Trade Name only)
• Change Address
• Add/Change Contact Details (For example, daytime telephone number)
• Add Communication Details (Including name, address and communication contact details)
• Delete all Communication Details.

Employers will not however be able to add/change/delete an agent in this way. Agents must still use the online agent authorisation or employers can authorise an agent using FBI2.

Keep checking the “What’s New” section of our website for details about this new feature.