Employer Helpline

If an employee approaches you for advice on their own tax affairs please do not suggest that they call the Employer Helpline. You should instead advise them to contact their own HMRC office (as shown on the most recent correspondence to them).

And to save you ringing the Helpline, here are the answers to some frequently asked questions!

  • The last letter of an employee’s National Insurance (NI) number is not the contribution Table letter (PDF 521K) you use to calculate NI contributions.
  • Employees’ tax codes are updated every April. Form P9X (PDF 46K) is available on your CD-ROM or from the Employer Orderline.
  • An employee who reaches or is over State Pension age (PDF 521K) no longer has to pay National Insurance contributions (NICs). But you must still pay your employer’s share of NICs.