Internet service for PAYE: Contacting the Helpdesk

If you are experiencing problems with the service, refer firstly to online help and to these information pages. You might also try the Internet Service for PAYE 'Frequently Asked Questions' page, where we give answers to the problems and questions most often presented.

The Helpdesk is open from 8.00 am to 8.00 pm, seven days a week including bank holidays (we are closed Christmas Day, Boxing Day and New Year's Day).

For international calls the country rate will apply.

The Helpdesk can be contacted on Tel 0845 60 55 999 or by email