HMRC's Updated Equality Impact Assessment progress report 2010/11 (PDF 75K)
Equality Impact Assessment Summary Report - Reshaping of Enquiry Centre Service (PDF 189K)
EQIA progress report (PDF 49K)
Summary of HMRC's Progress on Equality Impact Assessment to March 2009 (PDF 167K)
Final Report and Action Plan for the Identity Authentication Service (IDAS) (PDF 126K)
Equality Impact Assessment consultation document - IDAS (Identity Authentication Service) (PDF 177K)
Proposals for Amendments to HMRC Northern Ireland Employees’ Easter Public Holiday Leave (PDF 52K)
Equality Impact Assessment For Consultation - Changes to Contact Centre Opening Hours (PDF 225K)
Equality Impact Assessment final report - Changes to Contract Centre opening hours (PDF 254K)