The Paymaster General, Dawn Primarolo, has commissioned Lord Carter of Coles to conduct an independent review of HMRC's online services, in order to realise benefits for HMRC's customers and to ensure sustainable and efficient service delivery, whilst continuing to support compliance.
Written submissions to the Review are very welcome by 30th September 2005. These can be emailed to review.online-services@hmrc.gsi.gov.uk
or sent to:
Carolyn Parmeter
1st Floor
100 Parliament Street
London
SW1A 2BQ