Constant Attendance Allowance

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1. Overview

You can claim Constant Attendance Allowance if you get Industrial Injuries Disablement Benefit (IIDB) or a War Disablement Pension and you need daily care and attention because of a disability.

There are 4 different weekly rates of Constant Attendance Allowance. How much you get depends on the extent of your disability and the amount of care you need.

Your carer could get Carer’s Allowance if you have substantial caring needs.

2. What you'll get

There are 4 different rates of Constant Attendance Allowance. How much you get depends on the extent of your disability and the amount of care you need.

Rate Weekly amount
Exceptional rate £177.40
Intermediate rate £133.05
Full day rate £88.70
Part day rate £44.35

If you get the ‘exceptional rate’ or ‘intermediate rate’, you may also get Exceptionally Severe Disablement Allowance.

For advice, contact:

Barnsley Industrial Injuries Disablement Benefit Centre
Telephone: 0800 121 8379
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 8379
Find out about call charges

War pension cases can contact Veterans UK.

If you get Constant Attendance Allowance at the same time as Attendance Allowance, Personal Independence Payment (PIP) or Disability Living Allowance (DLA), the amount of Attendance Allowance, PIP or DLA you get might be reduced.

How you’re paid

All benefits, pensions and allowances are paid into an account, such as a bank account.

3. Eligibility

You must be claiming one of the following:

If you get Industrial Injuries Disablement Benefit (IIDB)

To claim you must:

  • need daily care and attention, for example home nursing or help with preparing or eating food
  • be 100% disabled (based on a medical examination)

Your entitlement to Constant Attendance Allowance will automatically be considered at the time of your medical examination for IIDB if a 100% assessment of your disability is being considered.

Contact Barnsley Industrial Injuries Disablement Benefit Centre for more advice.

Barnsley Industrial Injuries Disablement Benefit Centre
Telephone: 0800 121 8379
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 8379
Find out about call charges

If you get a War Disablement Pension

To claim you must:

  • need personal help for the same reasons that you get a war pension
  • be getting a war pension of 80% or more

Veterans UK
veterans-uk@mod.uk
Telephone: 0808 191 4218
Telephone: + 44 (0)1253 866 043 from outside the UK
Textphone: 0800 169 3458
Monday to Thursday, 7:30am to 6.30pm
Friday, 7:30am to 5pm
Find out about call charges

4. How to claim

For industrial injury cases

Your entitlement to Constant Attendance Allowance will automatically be considered at the time of your medical examination for Industrial Injuries Disablement Benefit if a 100% assessment of your disability is being considered.

Contact Barnsley Industrial Injuries Disablement Benefit Centre for more information.

Barnsley Industrial Injuries Disablement Benefit Centre
Telephone: 0800 121 8379
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 8379
Find out about call charges

For war pension cases

To claim for war pension cases, download claim form WPA0003CAA or call Veterans UK to ask for the form.

Veterans UK
veterans-uk@mod.uk
Telephone: 0808 191 4218
Telephone: + 44 (0)1253 866 043 from outside the UK
Textphone: 0800 169 3458
Monday to Thursday, 7:30am to 6.30pm
Friday, 7:30am to 5pm
Find out about call charges

If you disagree with a decision

If you do not agree with a decision about your Constant Attendance Allowance you can ask for it to be reconsidered.

Contact Barnsley Industrial Injuries Disablement Benefit Centre for more information.

Barnsley Industrial Injuries Disablement Benefit Centre
Telephone: 0800 121 8379
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 8379
Find out about call charges

If you do not agree with a decision about your Constant Attendance Allowance and get a war pension you can appeal to Veterans UK.

5. Report a change in circumstances

You, or the person who claims on your behalf, must tell the office that deals with your payments about any changes to your circumstances or personal details. Let them know straight away if:

  • the condition for which you’re getting the benefit improves, gets worse, or you were misdiagnosed
  • you change your name or gender
  • you get married or form a civil partnership
  • you change your address
  • you change your phone number
  • you change your bank details
  • you leave or intend to leave the country
  • you go into hospital for 28 days or longer
  • you go into prison or are held in custody
  • your immigration status changes, if you’re not a British or Irish citizen
  • you change the person who has authority to act on your behalf
  • your condition was caused by service in the UK armed forces and you get compensation from the government

There are different changes you need to report if you also get Industrial Injuries Disablement Benefit or Reduced Earnings Allowance.

You could be taken to court or have to pay a penalty if you give wrong information or do not report a change in your circumstances.

How to report a change

Call the Industrial Injuries Disablement Benefit (IIDB) helpline or write to the Barnsley IIDB Centre.

Industrial Injuries Disablement Benefit helpline

Telephone: 0800 121 8379
Textphone: 0800 169 0314
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 121 8379
British Sign Language (BSL) video relay service if you’re on a computer - find out how to use the service on mobile or tablet
Monday to Friday, 9am to 5pm
Find out about call charges

Barnsley IIDB Centre

Mail Handling Site A
Wolverhampton
WV98 1SY

Veterans UK

Contact Veterans UK instead if you get a War Pension with Constant Attendance Allowance.

Veterans UK
veterans-uk@mod.uk 
Telephone: 0808 1914 2 18  
Telephone: + 44 (0)1253 866 043 from outside the UK 
Textphone: 0800 169 3458  
Monday to Thursday, 7:30am to 6:30pm  
Friday, 7:30am to 5pm 
Find out about call charges 

If you’ve been paid too much

You may have to repay the money if you:

  • did not report a change straight away
  • gave wrong information
  • were overpaid by mistake

Find out how to repay the money you owe from benefit overpayment.