Information you will need to provide

If you wish to tell us about a change of circumstances or ask a question about your Child Benefit or Guardian’s Allowance, please tell us:

  • Your full name
  • Your email address
  • Your full postal address including postcode
  • Your date of birth
  • Your National Insurance Number
  • The full name and date of birth of a child you receive Child Benefit for.

This is important as it helps us to confirm your identity. We have a duty of care to protect our customers and we will not reply where we feel that confidentiality may be breached.

If you wish to tell us about a change of circumstances and you do not have a National Insurance Number please use the link provided.

If you have a general question about Child Benefit and you cannot find the information you are looking for on our website, please tell us:

  • Your full name
  • Your email address.