Understanding your Child Benefit Award Notice

If you qualify for Child Benefit, you'll get a letter - called an 'Award Notice' - telling you what you're entitled to receive. Check and keep the Award Notice to make sure you're always getting what you're entitled to.

On this page:

What your Award Notice shows

Your Award Notice has several sections showing:

  • information about your Child Benefit - what you're entitled to receive, who it's for, when your payments start (if appropriate) and how they'll be paid
  • details about how your Child Benefit is worked out
  • any other important information about your award, for example if it includes an extra amount for Guardian's Allowance
  • what to do if you've got a question about your award, or if you disagree with something

The Award Notice includes a reply slip you can use to tell the Child Benefit Office about any changes in your circumstances.

You'll also find the following information on your Award Notice:

  • your Child Benefit reference number
  • your National Insurance number
  • the Child Benefit Office contact details

If you need to contact the Child Benefit Office, have your Child Benefit reference number and your National Insurance number to hand.

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How the Child Benefit Office works out your Child Benefit

There are two different rates of Child Benefit:

  • a higher rate for your eldest, or only, child
  • a lower rate for each of your additional children

The Child Benefit Office works out your award based on how many of your children you're claiming for.

There's also an extra Guardian's Allowance that you might get if you're bringing up someone else's child, because one or both parents have died.

Check the current Child Benefit rates

Find out more about Guardian's Allowance

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How long do you get Child Benefit for?

You can normally get Child Benefit until your child's 16 years old. Payments usually carry on until the 31 August following their 16th birthday.

If your child stays on in education or training that counts for Child Benefit you may get it for even longer. Follow the first link below to find out what training or education counts for Child Benefit.

Child Benefit if your child is in further education or training

Find out more about Child Benefit if your child is 16 or over

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Can you backdate a Child Benefit claim?

Your Child Benefit claim can only be backdated for up to three months from the date the Child Benefit Office receives it. To avoid losing any money, it's best to claim Child Benefit as soon as any of the following happen:

  • your child is born
  • a child you're responsible for comes to live with you
  • you adopt a child who's living with you
  • you start paying towards the cost of looking after a child (unless they live with someone else who's already getting Child Benefit)

The earliest your claim can be backdated is the Monday following your child's date of birth.

Example

If you claimed two months after your child was born, the Child Benefit Office could backdate your award from the Monday following your child's date of birth. But if you didn't claim until four months after they were born, they'd only be able to backdate your award for three months. This means you will lose out on a month's payment.

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Bank account details

Make sure the Child Benefit Office is paying your Child Benefit into the right bank account - the one you told them to use.

If you want to change this, you'll need to tell them as soon as possible.

Find out how to change your bank account details for Child Benefit payments

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If your circumstances change

You must tell the Child Benefit Office about any changes that might affect your entitlement to Child Benefit including:

  • a new baby
  • moving house
  • changing who you live with

Use the link below for a full list.

Check which Child Benefit changes you need to report

If you or your partner have an individual income of more than £50,000

You or your partner could be liable to a tax charge called the 'High Income Child Benefit charge'. Changes to the number of children either of you are entitled to receive Child Benefit for could affect your tax.

Instead of paying the tax charge, you or your partner could have decided not to receive Child Benefit payments. But you must still tell the Child Benefit Office about any changes that might affect your entitlement.

High Income Child Benefit charge

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Keeping your Award Notice

Keep your Award Notice somewhere safe as you could need it if you apply for other financial support and you need to give:

  • proof you're entitled to receive Child Benefit
  • your Child Benefit reference number

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If you're not happy with the Child Benefit Office's decision

You can ask the Child Benefit Office to explain how they made their decision about your Child Benefit. You need to do this within one month of the date on your Award Notice.

Problems with your Child Benefit - where to start

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More useful links

When to expect your first Child Benefit payment

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