When the Child Benefit Office awards you Child Benefit, they'll send you a letter – called an ‘Award Notice’ - telling you what you're entitled to. Check and keep the Award Notice to make sure you're always getting what you're entitled to.
On this page:
Your Award Notice has several sections showing:
The Award Notice includes a reply slip you can use to tell the Child Benefit Office about any changes in your circumstances.
You'll also find the following information on your Award Notice:
If you need to contact the Child Benefit Office, have your Child Benefit reference number and your National Insurance number to hand.
There are two different rates of Child Benefit:
The Child Benefit Office works out your award based on how many of your children you're claiming for.
There's also an extra Guardian's Allowance that you might get if you're bringing up someone else's child, because one or both parents have died.
Check the current Child Benefit rates
Find out more about Guardian's Allowance
You can normally get Child Benefit until your child's 16 years old. Payments usually carry on until the 31 August following their 16th birthday.
If your child stays on in education or training that counts for Child Benefit you may get it for even longer. Follow the first link below to find out what training or education counts for Child Benefit.
Child Benefit if your child is in further education or training
Find out more about Child Benefit if your child is 16 or over
Your Child Benefit can only be backdated for up to three months from the date the Child Benefit Office receives your claim. To avoid losing any money, it’s best to claim Child Benefit as soon as any of the following happen:
If you claimed Child Benefit two months after your child was born, the Child Benefit Office could backdate your award to their date of birth. But if you didn't claim until four months after they were born, they'd only be able to backdate your award for three months. This means you will lose out on a month's payment.
Make sure the Child Benefit Office is paying your Child Benefit into the right bank account - the one you told them to use.
If you want to change this, you'll need to tell them as soon as possible.
Find out how to change your bank account details for Child Benefit payments
You must tell the Child Benefit Office about any changes that might affect your payments including:
Use the link below for a full list.
Check which Child Benefit changes you need to report
Keep your Award Notice somewhere safe as you could need it if you apply for other financial support and you need to give:
You can ask the Child Benefit Office to explain how they made their decision about your Child Benefit. You need to do this within one month of the date on your Award Notice.
Problems with your Child Benefit - where to start
