See a demonstration of the Charities Online Service

You can use Charities Online to claim your Gift Aid repayments, tax back on other income and to claim under the Gift Aid Small Donations Scheme (GASDS). Using Charities Online makes your repayments quicker and easier.

The Charities Online Demonstrator guide contains screen shots (pictures of the screens you will see when you're using the service) to guide you through the process of submitting your claim online. You can print the Demonstrator guide off and have it to hand when you're using the service if you need to.

The demonstrator shows you how to:

  • avoid making common errors that could delay your claim being processed
  • make a Gift Aid repayment claim
  • make a claim for repayments of tax deducted from other income
  • make a claim under the GASDS
  • attach your schedule spreadsheets
  • view your donor details on screen before you submit your claim
  • view any errors or missing information, which you should change before submitting your claim
  • submit your claim
  • view confirmation that the claim has been successfully submitted with a submission receipt reference number

Charities Online Demonstrator guide (PDF 1.5MB)